Data Security at shop.alamanah.co is professionally managed to ensure security and privacy over all data and information stored. Customer’s data stored in highly secure digital environment where continues assessment and development is taking place.
All Personal Information provided during the registration process (not limited to, name, age, phone number, email) or obtained (not limited to, feedbacks, reviews, cookies, IP address, location, website viewing/navigation metrices) by shop.alamanah.co during the customer journey in the website will be part of shop.alamanah.co database to provide better user experience.
Communication between shop.alamanah.co and customers through any communication channel (SMS, phone calls, chats (WhatsApp/Internal system) will be recorded for internal use for security/quality purposes, communication development, track the customer queries and staff training. Customers hold the right to initiate or decline any communication with shop.alamanah.co.
shop.alamanah.co reserves the right to use the customer’s registered information conventionally within the internal use of the website without any external party intervention or use. Pre-permission given by the customer will be obtained before any use over the customers’ details.
Personal information is subject to disclosure, securely, due enhancement or security reasons with security third parties taking care of providing higher level of security and data protection. Thus, shop.alamanah.co might use the Personal Information for, not limited to:
- Security companies for Data Protection procedures
- For prize organization/government dept. for draw or inspection purposes
- For IT or technical provider to enhance or apply higher level of security or data integration
Our payment gateways, K-Net and Credit Cards (Master and Visa) is well secured both by our banking partner and the website. The personal bank details are covered with full security level through encryption technology. During the ordering or pre-ordering process from shop.alamanah.co, the customer should make sure that all bank and bank card details is not to be disclosed, obtained and no party has access to it.